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Privacy Policy

Last updated: July 28, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. We collect, use, and disclose Your information as described in this Privacy Policy and, where required by applicable law, only where We have a valid legal basis to do so, including Your consent.

Interpretation and Definitions

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access Our Service or parts of Our Service.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Privacy Policy) refers to Paradigm Trips, 5110 CASTLECREEK LN.

  • Cookies are small files placed on Your computer or device by a website containing browsing details.

  • Device means any device that can access the Service, such as a computer, cell phone, or tablet.

  • Personal Data (or “Personal Information”) is any information that relates to an identified or identifiable individual.

  • Service refers to the Website accessible from https://www.paradigmtrips.com.

  • Service Provider means third-party companies or individuals employed by the Company to facilitate, provide, or analyze the Service (e.g., payment processors, analytics tools).

  • You means the individual accessing or using the Service, or the legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Information

Types of Data Collected

1. Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information, including:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, ZIP/Postal code, City

  • Travel details, flight/cruise preferences, and custom itinerary specifications

2. Social Media Profile Information

If You choose to register or connect to Our Service using a third-party Social Media account (such as Connect with Facebook or Google), We may collect Personal Information associated with that account. This may include Your name, email address, profile picture, friend list, and any public information connected to that social profile, subject to Your privacy settings on that platform.

3. Payment Data

Users can purchase travel services, custom itineraries, and packages on Our Website. When You pay for Our services, We collect transaction details necessary to process your booking.

We do not store or collect your full payment card details directly. Payment processing is handled directly by third-party payment processors whose use of Your Personal Information is governed by their privacy policies. These payment processors adhere to PCI-DSS standards managed by the PCI Security Standards Council.

4. Analytics and Tracking Data (Google Analytics)

We use third-party tools such as Google Analytics to monitor, analyze, and measure how visitors interact with Our Website. Google Analytics uses Cookies to gather metrics such as IP addresses, browser types, pages visited, time spent on pages, and referrer sites.

Email Marketing & Opt-In / Opt-Out Policy

We provide users with the choice to opt in to receive promotional communications, newsletters, and special travel offers by email.

  • Opting In: We send marketing communications only where permitted by law or where You have explicitly opted in.

  • Opting Out: You can opt out or withdraw Your consent to receive marketing emails at any time by clicking the “Unsubscribe” link at the bottom of any email We send or by contacting Us directly at [email protected]. (Please note that transactional or administrative emails regarding active travel bookings or account security cannot be unsubscribed from).

Legal Bases for Processing (GDPR Compliance)

If You are located in the European Economic Area (EEA) or the United Kingdom (UK), Our legal basis for collecting and using the Personal Data described above depends on the specific context:

  • Performance of a Contract: When processing is necessary to perform a contract with You (such as booking travel services or managing itineraries).

  • Consent: Where You have given explicit consent (e.g., subscribing to promotional emails or accepting non-essential analytics cookies). You may withdraw consent at any time.

  • Legitimate Interests: When processing is in Our legitimate interest to improve our Services, prevent fraud, and run analytics, provided it does not override Your fundamental rights.

  • Legal Compliance: When required by law (e.g., tax, financial, or immigration records).

Your Rights under the GDPR

Under the GDPR, You have the right to:

  • Access and request copies of Your Personal Data.

  • Rectify inaccurate or incomplete data.

  • Erase (“Right to be Forgotten”) Your Personal Data, subject to legal retention duties.

  • Restrict or Object to Our processing of Your data.

  • Data Portability to transfer Your data to another provider.

  • Lodge a complaint with a Data Protection Authority in your jurisdiction.

California Privacy Notice (CalOPPA & CCPA/CPRA Compliance)

This section applies solely to California residents pursuant to the California Online Privacy Protection Act (CalOPPA) and the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA).

1. Do Not Track (DNT) Notice (CalOPPA)

Our Website responds to Do Not Track browser signals or global privacy controls to the extent required by law. You can manage your cookie preferences through your web browser.

2. Categories of Personal Information Collected & Shared

In the preceding 12 months, We have collected the following categories of personal information:

  • Identifiers: Name, email address, phone number, IP address, account logins.

  • Commercial Information: Services purchased, travel itineraries, payment records.

  • Internet/Network Activity: Interaction with our website, analytics data collected via Google Analytics.

  • Inferences: Customer travel preferences and profile choices.

3. Sale or Sharing of Personal Information

We do NOT “sell” Your personal information for monetary compensation. However, the use of third-party analytics (like Google Analytics) or social network connections may be classified as “sharing” or “targeted advertising” under CPRA. You have the right to opt out of this processing.

4. Your California Rights (CCPA/CPRA)

  • Right to Know / Access: Request details about the personal information we collected, used, and disclosed about you.

  • Right to Delete: Request deletion of personal information collected from you.

  • Right to Correct: Request correction of inaccurate personal information.

  • Right to Opt-Out of Sale or Sharing: Direct us not to sell or share your personal information.

  • Right to Limit Use of Sensitive Personal Information: Limit our use of sensitive data (such as financial or precise geolocation info) to essential operations.

  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise your California rights, please contact us at [email protected].

Retention of Your Personal Data

We retain Your Personal Data only for as long as necessary to fulfill the purposes set out in this policy:

  • Account & Booking Records: Retained for the duration of your travel relationship plus up to 24 months after account closure/booking completion to resolve post-travel issues.

  • Financial/Payment Records: Retained as required by law for tax and audit compliance (up to 7 years).

  • Analytics Data: Google Analytics data is retained for up to 24 months.

Children’s Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16 without verifiable parental consent.

Contact Us

If You have any questions, wish to opt out of marketing, or wish to exercise Your GDPR/CCPA rights, You can contact Us:

 

 

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